Dan Martin
Small-town Texas · Working everywhere

Thirty years inside technology businesses.
In your corner for the next decision.

I work alongside owners and executives who want a seasoned operator at the table who has seen the problem before and knows what was successful (or sometimes more importantly what failed).

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Dan Martin

Experience you can't shortcut.

Since 1996 I've built and run technology service companies - including a twenty-three-year run as Vice President of Connections for Business, a managed services firm, where I learned that the hard part of technology is almost never the technology.

Today I split my time across a handful of companies I believe in: as Chief Evangelist at Resplendent Data, helping businesses turn the systems they already own into answers; as President of ConnectSMART; and in operations leadership at CharTec, where service providers from across the country come to learn how a real business runs from the inside.

Owners and executives bring me their hardest operational questions about scaling service delivery, making data useful, leveraging AI, and often their people problems. I've been in the trenches and know what it feels like to not get a paycheck in order to pay your staff, not a consultant.


Operations that scale

Service delivery, process, and the discipline that turns daily firefighting into a durable business. Built over decades of running the departments other people theorize about.

Data that decides

Your systems already know the answer, most businesses just have no way to ask. I connect the tools you own, put the numbers in front of the right people, and put AI to work where it actually earns its keep.

Leaders who grow

Working side-by-side with owners, executives, and the people they're betting on next. I give honest counsel, ask the hard questions, and give the perspective of someone who has sat in the chair.


ConnectSMART
President
2006 - Present
Chief Evangelist
2022 - Present
Operations
2019 - Present
Advisory
2026 - Present

“Dan runs an intelligent, proactive practice. It is always a pleasure to work with Dan and his team. They are smart and work fast.”
Rafael Zimberoff · Founder, ShipRush

The first conversation is just a conversation.

If you're wrestling with something - whether it is an operation that won't scale, data you can't get answers from, or a leader you're ready to invest in - reach out. No pitch, no deck. Just a conversation.

Email me

Or write to me directly: dmartin +web [at] connectsmart [dot] com